Recomendaciones de clientes
My experience with Francis Collision Center was a very GOOD one. When I was rear ended on December 3rd, my car was fixed by this repair center and my car looks better than it did before the accident. From dropping my car off, to obtaining a rental car, to consistent texts updating me on the status of my car repair, I can say that this experience was a VERY NON STRESSFUL one. I got my car back on December 26th. Thank you so much Francis Collision Centre.
I got into a car accident and right away knew where I’d take my car. To Francis Collision! They did such a wonderful job the first time I knew I’d always go back to them!! Totally recommend!
I’ve been in a few accidents from major to minor damage and I’ve always trusted my repairs to Francis Collision. They are fast, friendly, and do an amazing job. They will always be my first stop shop!
Kevin Iskandar is excellent estimator he goes far and beyond for the customrt satisfaction hope to worl with him next tome and i highly recommend him under francis collision hes the best
This place is amazing. The delivery of customer service is excellent the desk staff are great at keeping you updated, and extremely nice. Kevin was my estimator and was very professional, respectful, confident, helpful, and listens which is a great skill for customer satisfaction. I got my car before the due date. The quality work at this places is amazing!!!!! I am really happy I was sent here for my car to be repaired. Kevin deserves a big pay increase. He is an asset to this company! I will recommend family and friends for body work anytime! 😊
I took my vehicle to Francis Collision Centre due to someone backing into me. Even with having to go through someone else’s insurance, everyone at Francis's was super nice and very accommodating. My car looks great again!!
we just picked up our baby, she had a some work done that took awhile but we understand the back order of items and it was worth the wait. they did an awesome job and they back their work up by 💯% . NICE.
I really appreciate how kind everyone was in office. The gentleman that helped most with my truck is beyond amazing. KEVIN made sure I understood the process every step of the way, and made regular calls just to keep me updated(as well as the ladies in office). I never had to wonder what was going on because he was on it. Shout out to Kevin, you are amazing.
I just got my car back and considering all the damage it had I was very pleased with how it was restored back to brand new the way when I first bought it. The girl's at the front desk are very friendly and make you feel comfortable. This is a great place to have your car repaired.
Great Service, Friendly Staff and very Professional. They made my baby(truck) new again!! They were fast and kept us updated along the way. I highly recommend them!
Great friendly customer service! Got my car back in a timely manner with daily txt message updates! Lifetime warranty on all of their work....highly recommended! Plus we got a free T-shirt 😁
5 stars for francis collision centre they had my car in and out and Susan was wonderful to work with I really appreciated all of her great update everyday
This was my first time using Fancis Collision Centre and I must say I was very impressed! Everyone working in the office was polite and got me in and out in a timely manner. A special thanks to Spencer who helped with all the paperwork. My car looks brand new !! Thanks again guys! =^-^=
We have used Francis Collision more times than I would like to remember. They always have given us excellent service. I refer anyone that needs repair to them and would not take our cars to anyone else for repair, they are the best and do wonderful work, thank
Having to have my dad have an unfortunate accicendent. I took his car here and was treated extremely well, all my questions and concerns were addressed. I felt very informed daily with the text messages I received. My repairs were delayed only because the incorrect part was delivered which was immediately rectified and was only delayed by 1 day. I would bring my car back to be repaired here, as I have had no unexpected issues. They were also in constant contact with my Insurance agent and completed all necessary paperwork. There were no hidden costs as the quoted price at the end of the repairs ended being less then originally stated.
They did an awesome job on my car. Extremely friendly people and wonderful service! I will definitely refer them to my friends and family.
They are as fast as they can be. I see that they have a lot of business and they accommodate as fast as they can. Their work is backed by a 100% guarantee as long as you own the vehicle. Now that's got to mean something.
The work they do is very professional as is the service but the best part is that they stand behind their work with lifetime warranty.
Getting an estimate was easy. The repairs look amazing. My car looks like it was never damaged. Beautiful work!
This was my second time bringing my vehicle for body work to Francis Collision and once again I was not disappointed, beautiful work and they communicated the entire process and were fast!
Awesome service! Great customer service. Loved the update text messages about my car. My car looks brand new can't tell there were any damages.
We always go to Francis Collision center, they have a great customer service and a really good job. My car look like nothing happened.
Great customer service and work! Easy to work with team and the best quality they have is their ability to communicate with customer clearly and in a timely manner. Very satisfied with their body work on my new highlander. They definitely seem to put the customer first!
Love, love Francis Collision Center. Have taken three of our vehicles there and they do awesome quality work. Their staff is great and they are always contacting you on the progress of the vehicle. I wouldn't go anywhere else but Francis.
Super friendly and helpful staff. My car looks brand new! Like nothing ever happened. Susan was awesome, kept me updated with everything they did to my car.
I love them! In the last couple months I have had to visit a few time through my insurance company for vandalism and also a small collision. They are super fast and reliable. When they give you a date of completion it is always on time or early. My experience has been very pleasant I would recommend to anyone I know ! They get the job done well and efficiently.
They did a great job on my car and they did a great job with texting me updates every day ! My car looks like new
Friendly Staff, Fast Service They Got My Car Done Before The Estimated Date Highly Recommend
Got my car back. Thank you Francis Collision for the amazing job. Special mention to Juanita for the wonderful customer service.
We were in a car accident and our insurance asked if we’d like for them to recommend a place to have our car fixed and they sent us to Francis Collision centre. I can not be more happy. They did an amazing job on my car. Looks like new again. Everyone is very nice, friendly and helpful. While my car was at there shop they made sure to keep in contact with me and let me know how my car was coming along. I was also receiving text messages as to what was being done to my car and when it would be ready. I would definitely recommend this place.
Unfortunately this is the second car I've had to repair....fortunately, I chose Francis both times! They did a beautiful job on both my cars. God forbid I should ever have to have another car reassembled, but if I do, I will definitely be coming back to Francis Collision.
Juanita was so helpful and communicative and has great customer service! Thankyou for the service 🙂
They were AWESOME!!! They let you know what's going on with your vehicle status!!! Super easy to deal with the staff is great! If you need repairs for an accident this is the place to go. 5 star service and they really do understand what "customer service" means!
Kevin Iskandar is the guy! He made sure to kept open communication wlth me and kept me updated on my vehicle and its process . This has been a journey! But I am glad to have my car back! He is appreciated . And also Audra assisting me with my payment transaction she is such a gem
I took my car there through a Geico claim (someone backed into my car when I was out of town) and this was the easiest experience I've ever had with car repair. They offered the option to pick up the rental there when you drop your car off, so you don't have to worry about finding a ride. They were quick, efficient, and did a great job on the repair. 10 out of 10, would use them again.
Best customer service I have had. My appointment time was respected and all my questions were answered. They were prompt and had my car ready that same week and it looks AMAZING! Like nothing ever happened. Great service.
Gave consistent updates on my vehicle repair process to keep me in the loop. Received my vehicle back in perfect condition, like nothing ever was damaged. Even washed n vacuumed! Though I hope not to need another vehicle repair, but if I do, this is the place to go.
I have an Audi Q5 that was rear ended. I worked with Justin Phister, who was very knowledgeable on my make and model and the facility kept me updated routinely while my car was being worked on. I was given a 2 week estimate for the work my car needed and my car was ready in the timeframe that was initially communicated to me. The office staff was very professional and kind. I cannot say enough good things about every single person I worked with at Francis Collision Centre. To top things off my car was detailed prior to me picking up my car. Great Service 10/10!!
I am beyond pleased with the service I received from Francis Collision Centre! The side of my car was swiped so it had a pretty good amount of damage to it, my Geico insurance referred me here and I couldn’t be more happier! Francis Collision Centre had my car for a short two weeks and I just picked it up today! I was pleasantly surprised by how welcoming and friendly the front desk and overall staff was! In addition, the office was very clean and organized, I felt very comfortable being there. When it was ready to be picked up it looked brand new! They even washed it for me! The consistent updates on how my car was coming along was also huge plus! I couldn’t be more happier with Francis Collision Centre, they are definitely my go to from now on! I highly recommend!
They took great care of my suby. She looks amazing. Thank you!! Oh and bonus: you get a free shirt as a thank you for being a customer. ⭐️⭐️⭐️⭐️⭐️
Francis Collision Center repaired my truck, the workmanship was excellent. The staff was professional and courteous, I will recommend to anyone looking for auto body repair.
They fixed my truck the right way and even went above by touching up an area that wasn't on the estimate. The staff was also very easy to deal with, always had a smile and warm greeting. I would recommend them to anyone who wants their car fixed the right and timely way.
Was involved in a hit and run, was super sad because it was a New car but my family told me to take it to Francis collision because they always go there and say it was great and fast which is true because they are very friendly and fast. Very happy with the outcome.
Great service. Friendly and professional. Work on the car was done well. Car was ready before estimated time of completion
Great costumer service..clean and professional.I always hear good things about this place.They will help you in any way they can.
Took my 2015 kia optima in to be fixed, they were friendly and fast. Everyone from the front desk to the body collision people were so nice. I will be back and recommend them to everyone . Oh and I also got a parting gift.🥰👍🏾
They are the most efficient and organized Repair shop I have ever used. Very friendly and keep you informed about your car repair. The one thing we observed is how clean the bays were kept. I recommend them to any and all!
The receptionist were professional and friendly and had great personality and communication skill. They also speak Spanish. I don't but I've been in Fresno long enough to recognize the language. Lol. We brought our car in on the 20th of November and received the cars back Dec 3rd. Not counting Thanks giving and Black friday (cause no professionals work those days) it was only in a little over a week. They also made the process really easy! 5/5 would get rear ended again!
They did a great job. I appreciate them going above and beyond to make sure my car was taken care of.
I had a great experience working with Francis Collision Center in Fresno. I was in a minor fender bender, and these guys did an excellent job getting my car back in perfect condition. The communication along the way was wonderful, and it was finished when they said… In fact, a day early. I am completely satisfied with the Francis collision center staff. The two ladies at the front desk are incredibly nice also! I highly recommend this place for all of your auto body repair needs!
Every person I dealt with was friendly, helpful, and focused on meeting my needs. Very thorough work, and finished two weeks early. Only good to say about them.
I've had my Volvo in there twice now for two separate repairs. On both occasions I was treated with extreme courtesy and respect. And throughout the repair I was kept up to date with the progress of the repair. Turnaround time was quick, and they worked seamlessly with my car insurance. The two service riders I worked with Justin P And Kevin I were absolutely wonderful. Highly recommend this place!
Thank you so much for doing the work you said you would do, when you said you would do it and then going over and above by washing the car. A special thank you to Jesse Settle for helping me. It’s so hard when a brand new car gets injured!
I have known the Francis family for many years. Their reputation for thorough, quality work is known throughout the community. Their team of auto mechanics and repairmen are true experts. They have the experience that people crave when it comes to their vehicles. I would trust them completely to work on my vehicle and the vehicles of my husband and children.
Francis collision was amazing. They had a really hard time with my insurance, but they didn't stop fighting for me. I an soo grateful for Juanita and the team special thanks to Kevin he was awesome
Francis Collision Center has been my go to place for any auto body repair. I am impressed with their knowledge and their ability to make the repairs just right. I would recommend them and always do to friends or people I run into who have had an unfortunate accident. I give them 5 stars easily
Very professional service. Always called with updates and was able to check status online!
Awesome place to get vehicle fixed. They also wash your vehicle when they’re done fixing it… Excellent customer service. The young ladies in the front are awesome!!
Absolutely happy with the results of my car. It looks brand new, like it’s never been touched. The staff was so friendly and answered any questions I had. They always kept me updated on the progress of my car. I took my car in Tuesday and got it back Friday. I’d recommend FCC to anyone.
they have worked on my cars 4 times. I have always been treated great and they do awesome work
They made my car looking brand new again! I was worried about how it would turn out but you can’t even tell my car was damaged! They also finished my car earlier than expected too!
Great people to work with from start to finish. Kept us constantly updated on the progress and our car looks great. Thanks!
My driver's side door was vandalized, door wouldn't lock, open and window didn't go down. Now my car is all fixed! Thanks Francis!!
Francis has been our families go to whenever we have something happen with our cars. They are always amazing. This time I had the pleasure to work with Susan super sweet gal always kept me updated all the way through thank you all 😀
We took our car in for repair of the front end. They provided updates on our car via text and phone. When we picked up our car we had questions about the appearance and Bret was kind to answer our questions and even called 2 technicians for their opinions and fix a minor issue. Best place to take your car!
Excellent customer service and they did a phenomenal job on my repairs. It looks like it was never in an accident
the car was thoroughly gone over for any repairs that might be needed, Good job. Good work
Francis collision is the best at what they do. In 2005 my brand new Monte Carlo was hit in the side panel very bad. So my insurance recommend Francis Collision to fix my car. After they had my car for a week, the damages on my car looked like it never had a scratch on it at all!
Very friendly answered all my questions. The work on my car was perfect look like a new car thank you Francis Collision
I appreciated the prompt help and professionalism they gave me, my car was fixed with a smooth transition. �
I took my vehicle to Francis Collision Centre and the Estimator, Kevin Iskandar, was very helpful! From the start and to the end of the process, he was professional. The work done on my vehicle was excellent. Could not have been any better.
Francis Collision has the most courteous and friendly staff that I have ever done business. They also do excellent work i a very timely manner. We will be taking all of our cars to them.