Recomendaciones de clientes
They made my car looking brand new again! I was worried about how it would turn out but you can’t even tell my car was damaged! They also finished my car earlier than expected too!
I must say they are #1 in customer service! awesome staff and my baby came back perfect...all brand new again! thank you Francis Collision Centre! I will wear my beanie proudly! (which they gave me for being a customer)AMAZING!
I took my car there for repair, I was hit in the back. It took about a month but I figured since they had to order parts and such. My car looks as good as it did before! I like that they keep you updated weekly. I would definitely go there again.
Buen lugar para arreglar tu auto el tiempo ha sido excelente no tuve que esperar mucho para la entrega de mi auto
They did a great job repairing my vehicle, as well as did it in a timely manner. They were amazing with keeping me updated on my vehicles status and I got it back within 2 weeks!
We had the best experience here! They got us in and out very quickly! Everyone was super friendly and were working hard to provide great customer service! I would highly recommend using this place when need arises!!!
The receptionist were professional and friendly and had great personality and communication skill. They also speak Spanish. I don't but I've been in Fresno long enough to recognize the language. Lol. We brought our car in on the 20th of November and received the cars back Dec 3rd. Not counting Thanks giving and Black friday (cause no professionals work those days) it was only in a little over a week. They also made the process really easy! 5/5 would get rear ended again!
I was told my repairs and rental would be set up and handled in a specific way and everything went just as I was told. The price was actually lowered as they found a way to save time while still doing excellent repair work. Five Stars in my book! (Steve)
Great experience. Felt right at home with all the employees. Jesse was very easy to work with and i highly recommend anyone to go here,
I take my vehicles to Francis Collision Centre. They were always updating me the statuses on my vehicles. Great customer service and were very friendly. The mechanics working on my vehicles were very knowledgeable and very friendly. They also finished repairing my vehicles before the due date that they gave me. I recommend Francis Collision Centre to anyone local and does not have time to fix their cars themselves. 👍
I was very happy with the work done on my car. Staff are friendly and professional. Would use this shop for any of my cars.
Had my car broken in to three times twice they stole it and went on and messed up my windshild. Got all my repairs done each time here and they were able to detail the inside because who knows what they were doing in my car. Thanks for the attention to details.
they have worked on my cars 4 times. I have always been treated great and they do awesome work
This was our first time using Francis Collision Centre and to tell you the truth, we were a little concerned about the whole process (having never had to go through this before). The Customer Service team at the front desk made us feel right at home and between the service technicians and the insurance people, we felt confident that we were leaving our car in the right hands. Within a week we got our car back and WOW! it looks like nothing ever happened to it! Simply an amazing job and (knock on wood) if this ever happens again, we will be going back to Francis Collision!
After driving my newer car for only 2 months it was hit in a parking lot....grr! Needed a new front bumper..picked Francis Collision Centre #1) their location; #2) the office staff was great in answering all my questions; #3) how well they communicated with me by texts and phone calls about the status of the work #4) the rental car experience, pick up and drop off at their facility and #5) When I needed to take it back for a very, very minor issue they took care of it promptly and treated me respectfully even tho it was like I said very minor! Highly recommend Francis Collision Centre!
The service and staff are wonderful at Francis collision centre. We were taken care of right away with a smile. Absolutely fast friendly service!!!
I had nothing but good customer service. They did not keep me waiting long when I arrived at their shop, they took me in pretty quickly. Very nice and professional. They kept me updated on my vehicle while it was being fixed which was greatly appreciated!
This was my second time bringing my vehicle for body work to Francis Collision and once again I was not disappointed, beautiful work and they communicated the entire process and were fast!
They were quick and fast! My truck looks brand new! You drop off And pick up a rental all in one place. They took all the pain out of not having my truck for a couple of weeks. Thank you mike! I was very happy with my experience at Francis collision. I’m giving you 10 ⭐️’s thanks again!! Best wishes from Ahmad Hernandez.
They were so professional during the entire process. My vehicle literally looks better than it did before the accident. They went out of their way to fix my car handles that had broken before the accident, matched the paint perfectly and even welded my back bumper that had prior damage so that it looked brand new. I would definitely reccomed and would come back in future if needed
The Staff was very wonderful & helpful. They worked with me tremendously. Did not take long for the repair. My vehicle looks Awesome. I truly would use your shop again if ever needed.
My car's repairs were done in a week's time. It's very stressful to have to be in the situation of car repair but the people were nice and sympathetic. Would definitely go back if needed (let's just hope I don't need it).
This has been our 2nd time with Francis and they have all been wonderful, very friendly. Their service is quicker than others and they do a great job repairing of your vehicle. Highly recommend.
Everyone here was very curtious and helpful! They made sure to keep me on the loop on everything going on with my car. Thank you so much for restoring my car back to the way it was before!
Thank you soo much for all your help..you guys made my car look new again..everyone was super nice and they always kept me informed of their progress
we just picked up our baby, she had a some work done that took awhile but we understand the back order of items and it was worth the wait. they did an awesome job and they back their work up by 💯% . NICE.
We always go to Francis Collision center, they have a great customer service and a really good job. My car look like nothing happened.
Great customer service. Friendly with great communication. My car looks great and was ready sooner than expected. Thank you to Kevin Iskandar for helping me with all my questions and concerns.
Gave consistent updates on my vehicle repair process to keep me in the loop. Received my vehicle back in perfect condition, like nothing ever was damaged. Even washed n vacuumed! Though I hope not to need another vehicle repair, but if I do, this is the place to go.
Unfortunately Ive had to take my vehicles to have them repaired due to accidents. Francis is top notch when it comes to repairs being done and getting my vehicles back in a timely manner. Definitely recommend them
the car was thoroughly gone over for any repairs that might be needed, Good job. Good work
Was referred to by my sister. Staff was friendly and my car was ready within the estimated time. A little bonus they vacuumed my car, made my day!
Had my car fixed here within a week they got it done. They took care of contacting the insurance renting a car for me they helped out a lot. Would really recommend.
Great front desk and reception staff. I was able to process my claim in no time! This is big because the last thing you wanna have to deal with is complicated insurance claim process on top of your on going issues with the vehicle itself!👌
I’ve been here several times. Of course not my fault at all. Every time I come in, the staff is friendly, warm, courteous and inviting. It was my pleasure-doing business with you guys. My car looks Great! Thank you. See you soon 😉
This is my second time with Francis auto collision they are absolutely amazing my car has been like brand new everytime I’ve taken it for repairs in and got it back! Juanita works in the office is super helpful always doing what she can to put you back in your vehicle on time and make sure everything you need is met with sincere customer service and upfront explanation. Kevin iskandar was my estimator and he was amazing he made sure to follow up with me after I put my car in for repairs and let me know exactly what was going on in the shop. Even when I brought in my car he let me know exactly what was going to be fixed! He promised me a date for pick up and delivered ! He also made sure my car was nice and clean and that I was satisfied with the work when I picked it up! I will always choose Francis!
This was my first time using Fancis Collision Centre and I must say I was very impressed! Everyone working in the office was polite and got me in and out in a timely manner. A special thanks to Spencer who helped with all the paperwork. My car looks brand new !! Thanks again guys! =^-^=
great job on fixing my wife 2018 Chevrolet Equinox. cant asked for anything better. thank you Frances collision for a great job!
Francis collision was amazing. They had a really hard time with my insurance, but they didn't stop fighting for me. I an soo grateful for Juanita and the team special thanks to Kevin he was awesome
A+ job. They were able to meet with me quickly, texted me updates throughout the process, and provided rides to and from the Centre.
Having to have my dad have an unfortunate accicendent. I took his car here and was treated extremely well, all my questions and concerns were addressed. I felt very informed daily with the text messages I received. My repairs were delayed only because the incorrect part was delivered which was immediately rectified and was only delayed by 1 day. I would bring my car back to be repaired here, as I have had no unexpected issues. They were also in constant contact with my Insurance agent and completed all necessary paperwork. There were no hidden costs as the quoted price at the end of the repairs ended being less then originally stated.
There very good on updates. Work came out good. I have a before and after pic of the damages and repairs.
Best customer service I have had. My appointment time was respected and all my questions were answered. They were prompt and had my car ready that same week and it looks AMAZING! Like nothing ever happened. Great service.
They do quality work in a timely manner. They are friendly and courteous and keep you updated every couple of days. My truck looked brand new when they were done.
They are all friendly and helpful and do quality work and walk through the process also text updates which was really nice. great job on my 2016 honda perfect paint match. Thank you
Francis does an excellent job in all aspects of the repair. Their communication is outstanding!
My car was taken good care of and was done only one day after day thought might. The office personnel were very knowledgeable and respectful. I would recommend Francis collision center to anyone who needed work done on their car. Thank you By the way, they found out where all the pictures came from on the wall that was interesting
Everyone was super helpful and kind. I never felt uncomfortable or like I didn’t know what was going on with my vehicle. They even had it ready for pickup 13 days earlier than expected!
I had a great experience with Francis Collision Center. They were always very polite and professional. My car was vandalized and needed to be buffed out and painted. They did a good job fixing it, I just wished they would've buffed the hood out as well.
We had a great experience at Francis Collision. The front staff was very helpful and good at keeping us updated on the status of our vehicle and estimated completion date. They also sent us updates over text which I liked. They were quick and responsive any time I called as well. The repairs were excellent too. We had Kevin helping us. When we went to pick up our car there were some additional areas needing fixing and they took the car back to fix. We worked with them through our insurance and they handled all of that which was very nice.
They are the most professional shop, and we look forward to working with them in the future. We had excellent service and speaking with Stephanie & Matt was just a delight. They helped us with all our needs and answered all questions and kept us informed on all repairs. Jorgensen Co...
Took my GMC Terrain to Francis after an auto accident 3 weeks ago . I received great customer service above and beyond.. They made sure my car was return to me with 💯 percent satisfaction. I will definitely recommend they to friends and family..
First timer, had a great experience & awesome service. Did a great job as well & washed my car ☺️. Will definitely recommend!
This has been our 2nd time with Francis and they have all been wonderful, very friendly. Their service is quicker than others and they do a great job repairing of your vehicle. Highly recommend.
Kevin at Francis Collision Center did a fantastic job on my car repairs. Communication was clear and concise. I will choose his services again in the future.
Highly recommend Francis collision, they take pride in their work and keeps you posted every step of the way
Excellent customer service and they did a phenomenal job on my repairs. It looks like it was never in an accident
Received excellent service on my car repair. Great and regular and ongoing communication. Thr office staff and adjuster maintained great communication with us over the course of the month long repair.
Francis Collision has the most courteous and friendly staff that I have ever done business. They also do excellent work i a very timely manner. We will be taking all of our cars to them.
Francis Collision kept me updated on the status of my truck repair. The work was on time and was done right. Very happy with the service and work performed.
I love them! In the last couple months I have had to visit a few time through my insurance company for vandalism and also a small collision. They are super fast and reliable. When they give you a date of completion it is always on time or early. My experience has been very pleasant I would recommend to anyone I know ! They get the job done well and efficiently.
They fixed my truck the right way and even went above by touching up an area that wasn't on the estimate. The staff was also very easy to deal with, always had a smile and warm greeting. I would recommend them to anyone who wants their car fixed the right and timely way.
The work they do is very professional as is the service but the best part is that they stand behind their work with lifetime warranty.
Kevin Iskandar Excellent customer service_ Kevin answered all questions and concerns professionally & also kept me updated week to week about my car repairs.
Besides the awesome customer service with the office staff, rental and adjuster I am very satisfied with the repair done on my car Shadow 😁..Thank you guy's!
I was very satisfied with Francis Collision Center. The staff was extremely friendly and easy to work with. They got my car in within a week and had it done the day after I dropped it off. My car looks as good as new.
They were AWESOME!!! They let you know what's going on with your vehicle status!!! Super easy to deal with the staff is great! If you need repairs for an accident this is the place to go. 5 star service and they really do understand what "customer service" means!
I appreciated the prompt help and professionalism they gave me, my car was fixed with a smooth transition. �
considering that I am a very impatient person. I have never experienced any kind of business with great customer service calling and giving me updates on my vehicle. They are excellent with color matching to my vehicle repair. friendliness, sufficiency and professionalism I rate this place A++
My catalytic converter was stolen on December 16, they towed the same day! Took a little longer because of the holidays but they were very professional. Would definitely recommend
My recent experience with Francis collision center Was Excellent I love the one stop shop everybody in there Was so nice and helpful The ladies at the front desk Joe from Geico....The people in the shop ...Vince from Enterprise .... Just a wonderful experience....
Great customer service. Everyone is super friendly. Work completion time was relatively fast and they notified me everyday via text and voicemail letting me know the status. The end result was amazing. Quality work and they detailed my car inside and out before I picked it up.
Unfortunately this is the second car I've had to repair....fortunately, I chose Francis both times! They did a beautiful job on both my cars. God forbid I should ever have to have another car reassembled, but if I do, I will definitely be coming back to Francis Collision.
They took great care of my suby. She looks amazing. Thank you!! Oh and bonus: you get a free shirt as a thank you for being a customer. ⭐️⭐️⭐️⭐️⭐️
They did a great job on getting my A6 Audi repaired thank you for taking the time to do it right
I've had my Volvo in there twice now for two separate repairs. On both occasions I was treated with extreme courtesy and respect. And throughout the repair I was kept up to date with the progress of the repair. Turnaround time was quick, and they worked seamlessly with my car insurance. The two service riders I worked with Justin P And Kevin I were absolutely wonderful. Highly recommend this place!